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All brochures can be downloaded in PDF format. You can also order a printed version by filling out the order form or by calling +32 2 542 33 46. This service is free of charge.
This flyer summarises your rights when travelling by plane with airlines based in the EU or those which fly to and from the EU. Available in French and Dutch.
This brochure aims to give an overview of all the different options to arrive at a solution of your consumer dispute. Available in English, French and Dutch.
You receive medical care during your stay in another EU member state. Will you be reimbursed and how much will your health insurance provider pay you? Available in English, French and Dutch.
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